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Preempt Privacy Notice

Contact Details
Email: support@preempt.me

What Information We Collect, Use, and Why

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details
  • Account information
  • Information relating to loyalty programmes

Lawful Bases and Data Protection Rights

Under UK data protection law, we must have a "lawful basis" for collecting and using your personal information. The lawful bases we rely on include:

Consent: We have permission from you after providing all relevant information. All your data protection rights apply, except the right to object. You can withdraw your consent at any time.

Your data protection rights include:

  • Right of access: You can ask us for copies of your personal information.More information.
  • Right to rectification: You can ask us to correct or delete inaccurate or incomplete personal information.More information.
  • Right to erasure: You can request the deletion of your personal information.More information.
  • Right to restriction of processing: You can request limitations on how we use your personal information.More information.
  • Right to object to processing: You can object to the processing of your personal data.More information.
  • Right to data portability: You can ask us to transfer your personal information to another organization or directly to you.More information.
  • Right to withdraw consent: You can withdraw your consent when it is the lawful basis used for processing your data.More information.

We must respond to your requests within one month. For data protection requests, please contact us using the details above.

For more information on your rights, visit the ICO's website.

Rationale for Data Collection and Retention

We obtain personal information directly from you to ensure accurate and reliable information for providing services and goods efficiently.

We will retain your personal information for 24 months from the date of your last interaction with us, unless a longer retention period is required by law, to manage customer relationships effectively and comply with legal obligations.

How to Complain

If you have any concerns about our use of your personal data, you can make a complaint using the contact details above.

If you're unsatisfied with our response, you can complain to the ICO:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline: 0303 123 1113
Website: ICO Complaints